Post by account_disabled on Nov 26, 2023 5:40:58 GMT -5
Start solving problems for your customers today with this helpful template. Your goal should be to transform client meetings from purely tactical (eg, confirm this project with the client) to strategic (eg, review this project and ensure the client's long-term success). To achieve all your goals simultaneously, you need to expand your overall thinking about client meetings. Let's explore ways in which the method can be improved in the following sections. Client Meetings The most common pitfall in client meetings is that the meeting is solely centered on your business, when it should be centered on the customer.
In other words, if your meeting is a story, your client is the hero. However, you'll often hear Phone Number List something like this: We want to show you this new feature we've built. By positioning any updates this way, you'll make your company the hero, not your customers. Try this instead: We've released a new feature to streamline your workflow. I'd like to show it to you and get your feedback. Sound good? This refactoring does a few things. First, it discusses the benefits of how it will impact your customers, in this case, streamlining your workflow. Second, it sparks conversation by asking for feedback.
This is attractive to customers because you can ensure their voices are heard and appreciated. It will also be useful to you as a supplier because customer feedback is valuable and you will be collecting it on an ongoing basis. Finally, by asking for permission to present a topic, you reinforce the idea that it's your client's time, and that they have control over it. So for every topic you talk about, first make sure you've put it into a context that's appropriate for them. However, before you can host a meeting, you need to create an agenda. This document will guide your meeting and keep.
In other words, if your meeting is a story, your client is the hero. However, you'll often hear Phone Number List something like this: We want to show you this new feature we've built. By positioning any updates this way, you'll make your company the hero, not your customers. Try this instead: We've released a new feature to streamline your workflow. I'd like to show it to you and get your feedback. Sound good? This refactoring does a few things. First, it discusses the benefits of how it will impact your customers, in this case, streamlining your workflow. Second, it sparks conversation by asking for feedback.
This is attractive to customers because you can ensure their voices are heard and appreciated. It will also be useful to you as a supplier because customer feedback is valuable and you will be collecting it on an ongoing basis. Finally, by asking for permission to present a topic, you reinforce the idea that it's your client's time, and that they have control over it. So for every topic you talk about, first make sure you've put it into a context that's appropriate for them. However, before you can host a meeting, you need to create an agenda. This document will guide your meeting and keep.